Privacy Policy
FS AUDIO ANALOG & SOFTWARE DEVELOPMENT (“FlickSwitch Audio”, “us”, “we”, or “our”) develops and sells software plug-ins (“product(s)”) intended for use in various digital audio workstations (DAWs), and operates this website flickswitchaudio.com (“website”) to promote and conduct its business. This Privacy Policy will explain how we use the personal data we collect from you when you use our website, products, and/or services.
By personal data we mean any information relating to an identified or identifiable natural person (also called a “data subject”). As set out in the EU General Data Protection Regulation (2016/679) applicable to the processing of your personal data along with other applicable data protection laws (collectively, the “Data Protection Laws”), an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The personal data we gather from you helps us personalise and continually improve your experience at our website. We use your personal data to deliver services such as access to our software, updates and bug fixes, educational content, provide technical support, communicate with you about our promotional offers, update our records and maintain your account(s) with us, display content such as license keys and recommend services that might be of interest to you.
Please note that in order to provide you with a smooth purchasing experience and any necessary support when you buy one or more of our product licenses, we have integrated the FastSpring ecommerce solution, operated by Bright Market, LLC d/b/a FastSpring (“FastSpring”), into the relevant portions of our website, with FastSpring also operating as the merchant of record with regard to your purchases. This means that checking out your shopping cart at our website, and any possible further engagement with FastSpring, requires that you share your personal data with FastSpring in the manner detailed in their Privacy Policy which is accessible to you as shown in the checkout phase of your purchase. To ensure proper delivery of services, FastSpring may also share your data with us in some instances.
Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from flickswitchaudio.com/terms-and-conditions.
What data do we collect?
While using our services, we may ask you to provide certain personal data. Personal data includes, but is not limited to:
• First name and last name
• Email address
• Address, City, Postal Code, State, Province, Country
We also collect usage data on how our services are accessed, such as your device’s IP address, browser information, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How do we collect your data?
You directly provide FlickSwitch Audio with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily opt in to receiving email communication from us.
• Use or view our website via your browser’s cookies.
We may also receive your personal data through FastSpring’s payment data as above or publicly available sources such as web analytics and remarketing service providers.
Cookies
We utilise cookies and similar tracking technologies to track activity on our services and retain certain information
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.
For further information, visit allaboutcookies.org.
You can set your browser not to accept cookies or to indicate when a cookie is sent, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Examples of cookies we use include but are not limited to:
• Session Cookies to operate our services.
• Security Cookies for security purposes.
• Preference Cookies to remember your settings.
How do we store your data?
FlickSwitch Audio securely retains your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy. We retain and use your personal data to the extent necessary to comply with our legal obligations such as compliance with applicable laws or enforcement of policies.
We do not sell or freely distribute your personal data. We share your personal data only as necessitated by the purposes outlined in this Privacy Policy with third party service providers such as FastSpring as above and email communication service providers.
We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or when we are legally obligated to retain this data for longer periods.
Marketing
FlickSwitch Audio may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop FlickSwitch audio from contacting you for marketing purposes. You may opt out of receiving marketing communication from us by following the instructions included in the emails we send.
Privacy Policy changes & other websites
FlickSwitch Audio regularly reviews its Privacy Policy and places any updates on this web page. You should review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. This privacy policy was last updated on 27 January 2026.
This website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
How to contact us
If you have any questions about FlickSwitch Audio’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:
FS AUDIO ANALOG & SOFTWARE DEVELOPMENT
1-3 Boundary Road, Carlingford, NSW, 2118
+61450322506
support@flickswitchaudio.com
ABN: 42 897 941 185
Your rights as a data subject
You have the right to lodge a complaint about the processing of personal data by us to a data protection authority. If you have any concerns about privacy at FlickSwitch Audio, please contact us at support@flickswitchaudio.com, and we will try to address the issue for you.
You have the right to request copies of your personal data from FlickSwitch Audio. We may charge you a small fee for this service.
You have the right to request that FlickSwitch Audio correct any information you believe is inaccurate. You also have the right to request that FlickSwitch Audio complete the information you believe is incomplete.
You have the right to request that FlickSwitch Audio erase your personal data, under certain conditions.
You have the right to request that FlickSwitch Audio restrict the processing of your personal data, under certain conditions.
You have the right to object to FlickSwitch Audio’s processing of your personal data, under certain conditions.
You have the right to request that FlickSwitch Audio transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@flickswitchaudio.com.